Tuesday, March 2, 2010

Good question: Why should I listen to this anymore?

I was working with someone on a staff management issue recently. She was incredibly frustrated and wanted to lay down the law and move on. When she described the situation, it was clear to me that her employee needed to be heard. He didn't need to be right; he likely had already accepted the outcome, but he wasn't going to give up until he was heard.

Listening is one of the most important skills for a successful entrepreneur. Or parent, or spouse, citizen of the world...you see where I'm going?  Even if you think there's no value to be gained- consider that sometimes you give the gift of listening. The gift of making sure someone else is heard. And, if you're keeping good company, it's a gift you'll receive back from someone else when it's your turn!